Shipping Information
We carefully pack every order to ensure your tea arrives fresh and in excellent condition.
- 📦 Secure packaging
- 🚚 Delivery throughout Japan
- 🚚 Reliable shipping partners
- 🍃 Freshness maintained during transportation
Delivery Time
Most orders are processed within 1–2 business days after payment confirmation.
Estimated delivery times vary depending on your location.
Shipping Charges
Shipping fees are calculated during checkout based on the delivery destination and order size.
Returns & Exchanges
If your order arrives damaged or incorrect, please contact us within 7 days of receiving your order.
We will work with you to resolve the issue promptly.
Please Note
Due to the nature of food products, opened items cannot normally be returned unless there is a quality issue or shipping damage.
Need Assistance?
If you have any questions regarding shipping or returns, our team is happy to help.